Privacy Policy
Last updated: April 2026
1. Introduction
CryptoMarket ZA("we", "us", "our") is committed to protecting your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This policy explains what data we collect, how we use it, and your rights.
2. Information We Collect
- Account data: Email address, username, and password (hashed) when you register.
- Profile data: Display name, avatar, and optional contact information you choose to share.
- Listing data: Titles, descriptions, images, prices, and locations you post.
- Wallet addresses: Cryptocurrency wallet addresses you voluntarily add to your profile. These are public keys only — we never request or store private keys.
- Usage data: Pages visited, search queries, and interactions with listings to improve the service.
- Device data: IP address, browser type, and operating system for security and fraud prevention.
3. How We Use Your Information
- To provide and maintain your account and listings.
- To display cryptocurrency price equivalents using data from South African exchanges (Luno, VALR).
- To send transactional emails (account confirmation, password resets).
- To detect and prevent fraud, spam, and abuse.
- To comply with legal obligations under South African law.
We do not sell your personal information to third parties. We do not use your data for targeted advertising.
4. Cookies
We use only essential cookies required for authentication and session management. These are strictly necessary for the site to function and do not track your activity across other websites. No analytics, marketing, or third-party tracking cookies are used.
5. Data Storage & Security
Your data is stored securely using Supabase, with encryption at rest and in transit (TLS 1.2+). Passwords are hashed using bcrypt and never stored in plaintext. We implement Row Level Security (RLS) policies to ensure users can only access their own data.
6. Third-Party Services
- Supabase: Database, authentication, and file storage.
- Luno / VALR: Public cryptocurrency price data only — no personal data is shared with these services.
- Vercel: Web hosting and content delivery.
7. Your Rights Under POPIA
You have the right to:
- Access your personal information we hold.
- Correct inaccurate or incomplete data.
- Delete your account and associated data.
- Object to processing of your data for specific purposes.
- Withdraw consent at any time by deleting your account.
To exercise any of these rights, contact us at the email address listed below.
8. Cryptocurrency Disclaimer
Cryptocurrency wallet addresses shared on this platform are public keys intended for receiving payments.CryptoMarket ZA does not facilitate, process, or hold cryptocurrency transactions. All transactions occur directly between buyers and sellers. Cryptocurrency transactions are irreversible — always verify wallet addresses before sending payment.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or a notice on the site. Continued use of the platform after changes constitutes acceptance.
10. Contact
For privacy enquiries or to exercise your POPIA rights, contact us at: privacy@cryptomarket.co.za